Computer Monitoring and Maintenance in Denver and along the front range in Colorado.
Our new Monitoring Plus Plan saves you money and stress! For every computer and server you use we will do
the following: (Starting as low as $25.00 a month per computer)
Monitoring and Alerts
- 10% free disk space, automatic delete of temp files, follow up ticket;
- 10% drive fragmentation, automatic defrag, follow up ticket;
- Missing Service Pack, automatic install of service pack upon approval
- Disabled Windows Automatic Update, Configure automatic updates
- Failed Windows Automatic Update, Run repair script for automatic updates
- Missing or out of date antivirus, follow up ticket for renewal or repair
- Lost connectivity for remote systems and offline servers, follow up ticket;
- Unexpected shutdown, follow up ticket
- Duplicate name or IP address detected; follow up ticket
- RAID failure; follow up ticket
- Recurring Critical Event; follow up ticket
- TCP/IP Max connections reached, follow up ticket
- Backup failure or errors, follow up ticket (Backup monitoring possible with most backup systems)
- Hardware Changes Detected
- Hardware warranty expiration, follow up ticket
- Software subscription renewal, follow up ticket
- NTFS or SmartDrive predictive drive failure errors, generate ticket
Scheduled System Maintenance
- Daily shutdown of systems for power savings
- Daily restart of systems or services as required
- Weekly delete of temp files;
- Weekly defragment of hard drives
- Weekly windows updates
- Weekly system restore point creation
Reporting
- Assets Inventory Report
- Installed Software Report
- Suggested Replacement Schedule Report
- Calendar of System Renewal and Expiration Dates
Service Enhancements
- Remote control tools to allow quick response to issues
- Interface for subscriber to use remote control and support tools
- Ticket creation that includes screen shots and system info
- Scripting support for deployments and custom processes
Professional Support Time
1 or 2 hours (depending on term) of professional support time is included for each server or work station covered
under this plan. Professional support time can be used for remote or on site support. Professional support time is
not tied to a particular individual server or work station and can even be used for equipment not covered by our plan,
such as firewalls, PDA’s, and other network equipment. On-site support may require travel time if outside of the
greater Denver area.
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